National Environment Services looks to enhance Leadership and Management Through Employee Survey Insights

The National Environment Services welcomes the recent leadership survey conducted by the Office of the Public Service Commissioner.  The survey results provide valuable data that will help NES refine its strategies for fostering a more effective and engaged workforce.

The findings highlight key areas where NES has made progress in leadership effectiveness, particularly in communication, integrity, and teamwork. Managers have shown their ability to engage proactively with employees, hold regular team meetings, and solicit feedback, ensuring that all team members feel heard and valued. Employees have also acknowledged improvements in transparency and accountability demonstrated by their leaders.

The survey assessed opportunities for professional development and training, revealing that while managers have made progress in providing regular feedback and support, there is a need for greater consistency in access to training programs and capacity building opportunities.

Employee engagement remains strong, with a significant percentage of staff willing to recommend NES as a great place to work. The survey results indicate that while employees feel supported, further efforts are needed to strengthen performance measurement clarity and appraisal processes, particularly for newer team members.

The insights from this survey will guide NES in implementing targeted improvements in leadership effectiveness, operational efficiency, and workforce development. By leveraging employee feedback, NES remains committed to fostering a high-performing, collaborative, and forward-thinking work environment that aligns with its mission to protect, conserve and sustainably manage the Cook Islands’ natural resources.